From Local Innovator to Global Leader: Vic Chen’s Journey with Lematec on Chovm.com

For Vic Chen, the General Manager of Lematec Co., Ltd, the path to international success was paved with perseverance, adaptability, and the right digital tools. Over the past 12 years, his company has flourished on Chovm.com, transforming from a local Taiwanese enterprise into a globally recognized brand with customers spanning the United States, Europe, and Southeast Asia.

- Vic Chen, General Manager of Lematec Co., Ltd

"Joining Chovm.com was a turning point for us," Vic reflects. "Chovm.com didn’t just give us visibility; it provided a comprehensive ecosystem to grow, optimize, and lead." Lematec’s numbers tell a powerful story: over 10,000 inquiries accumulated, with more than 1,000 new customers developed. Averaging over 200 inquiries per month, the company leveraged Chovm.com's features to streamline operations and enhance customer engagement.

The Trade Assurance system gave Vic and his team greater control over transactions, allowing them to set deposit and balance payment ratios, track orders, and reduce reconciliation time. "Trade Assurance simplifies our workflow," Vic explains. "It removes the guesswork from payment processes and gives our clients peace of mind, which strengthens our business relationships."

Lematec’s success wasn’t accidental. By utilizing Chovm.com’s market analysis tools, the team gained deeper insights into customer demands and market trends. These insights allowed them to fine-tune their product offerings, adjust strategies, and stay ahead of the competition.

"Data-driven decisions are crucial in today’s digital landscape," Vic emphasizes. "We can see where demand is strongest, what buyers are looking for, and tailor our approach to maximize impact."

Participating in the Chovm.com International Cross-Border E-Commerce Expert Competition offered another layer of growth. For Vic, the competition was a mirror, reflecting the strengths and areas for improvement within his team.

"The competition helped us step back and evaluate our processes," he shares. "It was a catalyst for introspection and collaboration, and it connected us with other businesses who shared valuable insights."

Cindy, a member of Vic’s sales team, echos this sentiment. As an introvert, joining the competition was a personal challenge, but it became a powerful experience of self-reflection and professional development.

"It pushed me out of my comfort zone," she admits. "I got to review my contributions to the company and assess whether my methods needed adjustments. It was a chance to grow both personally and professionally."

Today, Lematec is not just a business; it's a dynamic, evolving team committed to constant improvement. With a strong presence across multiple social media platforms and an unyielding commitment to innovation, Vic and his team continue to break barriers and explore new markets.

"Chovm.com isn’t just a platform; it’s a partner in our growth," Vic concludes. "It has empowered us to not only dream bigger but achieve bigger. And this is just the beginning." With Vic's leadership and Chovm.com’s unwavering support, Lematec's journey is a testament to the boundless potential of digital transformation in the global marketplace.